The House of Quality team has an excellent track record working with clients from a wide range of industries. Click on your industry to find out more about the benefits of working with the House of Quality.
Software companies
Software products often struggle for market share in intensely competitive business environments. We provide critical quality software management services including ISO 9001 compliance or CMM certification, systems configuration management, system analysis, testing and auditing. We have worked on large projects involving tens of developers and thousands of end-users and smaller ones with only a couple of developers and a more limited number of end users. We can handle a variety of environments from mainframes to LANs and from WANs to intranets and stand-alone PCs.
Retail stores often find it difficult to evaluate and respond to customer requirements, especially in fast-moving markets. We provide service level surveys of your customers, assessment of your suppliers' quality systems, internal quality audits, and performance measurements. We can also audit your accounting or budgeting software.
With more detailed information at your fingertips you can make better business decisions based on facts rather than guesswork.
We have worked as consultants for chains of stores, big stock houses, and also smaller points of sale.
Banks and financial institutions rely on the most efficient, cost-effective and secure systems available to maintain a competitive edge. We provide information systems audits and internal process audits, customer service level surveys and ISO 9001 compliance certification. In fact, everything you need to ensure you're offering your clients the very best services available. Our experience in building and testing bank computer systems as well as in auditing banking software makes us the ideal partner for outsourcing your quality management and information systems auditing and testing.
Manufacturing industries often find that the race to production can lead to compromises in design or testing. We are experts in all aspects of process engineering from writing engineering files and managing risks, to gap and failure analysis and configurations management. We will help you get ISO 9001 (manufacturing and services), OHSAS 18001 (safety) and ISO 14001 (environment) compliance certifications. As certified expert witnesses after-the-fact, we know what to do and what to look for during the design, development, testing and production stages, both within and outside your plant. We can also test or audit your production software. We can help you pinpoint problems and correct them, giving you the edge you need to lead the field.
Health services companies know that ensuring excellent medical services within a limited budget can be difficult. Our understanding of health services constraints and processes makes us the perfect experts on quality issues for everyone from small clinics to main regional hospitals. We'll give you the best tools for sensible management decision-making and help you open up new markets for your products - including certification services for medical devices according to GMP and ISO 13485.
News and newspaper management is a specialized field. The race against the clock and extremely tough competition often make management more complicated than in other industries. Capital investments can be huge while profits are dependant on daily circulation or ratings. We provide you with management tools, supplier quality surveys, internal process audits, and definitions of service agreement levels for both your customers and suppliers. We help you write procedures and obtain the ISO 9001 (manufacturing and services) certification. Our understanding of manufacturing processes as well as of distribution systems, time and budget constraints, and risks management make us the ideal outsourced quality system managers.
The telecommunication industry can be especially challenging to manage due to stiff competition, relatively high market saturation, and increasing customer sophistication in a market with constantly evolving technology. In addition to our usual extensive quality management services, we can help you implement the TL 9000 standard and get the EC certification to enable your company to penetrate the European market.
Government institutions are required to adhere to certain quality standards. Following its adoption of the EFQM measurements methodology, the Israeli Department for Excellence within the Civil Service has recently published its new Directives for Excellence (2002). We will help you refine your quality policy and define clear roles and communication channels in line with your quality policy definition. We can also assist in formulating appropriate procedures and success metrics using the EFQM self-assessment tool. We can help you compete for the Israeli Government Price for Quality Improvement and Excellence too. We have civil security clearance.
Whether you're in education or industry, transport or local government, insurance or high-tech you need to adopt quality assurance methods to compete at the top. We can adapt our quality methods to suit the specific needs of your company, your industry and your environment. We help you manage your specific risks and prepare contingency plans. Our experience in different industries and enterprises make us the partner of choice for defining and managing your quality system.
Contact us for a free discussion about how quality assurance management can save you money and increase your profits.
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