The House Of Quality experts can guide you through the standards
certification requirements for your particular industry quickly,
easily and painlessly.
As always, we are only a phone call or email away if you want to
ask any questions or discuss how implementing these quality
standards can benefit your business.
We know that implementing international quality standards may
seem to be a daunting task at first. Click on the International
Standards below for a brief description of each standard. We suggest
you find out more details for your particular industry by following
our links to more information.
ISO 9001:2000 - Quality Management Standard
When you're ISO 9001 certified, your partners in business know
that quality objectives, continuous improvement, and customer
satisfaction take centre stage in your company policy. ISO 9001
offers you a standard of excellence for everyday business processes.
The House of Quality consultants take excellence a stage further
and help you plan for unexpected contingencies such as accidents
or emergencies too.
ISO 13485 - Medical Devices Standard (additions to ISO 9001
Standard)
ISO 13485 deals with all medical devices and embraces the
Good Manufacturing Processes (GMP) regulations in the USA. (The
equivalent European standard is EN 46001 while the hardware and
software are regulated by EN 46002.) The ISO 13485 standard is based
on a process approach to quality management, where the supply chain
concept is the same as ISO 9001. It stresses the relevancy of
international and national regulations.
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ISO 14000 - Environmental Management Standard
ISO 14000 is a
global business initiative of the International Organization for
Standardization. It aims at creating voluntary agreement worldwide
on environmental management systems and provides tools for
businesses to boost efficiency. ISO 14000 may become the global
passport for environmentally responsible business, just as ISO 9000
set the standard for Quality Management. While ISO 14000
certification may mean clear environmental goals and regular
performance reports, it is no guarantee of clean and efficient
practices on the ground. The ISO standard is concerned with
management systems rather than environmental pollution prevention or
clean-up. After setting the environmental goals the next step is
ensuring their implementation. Two draft documents are critical -
ISO 14001 which is the core standard, and ISO 14004 which contains
practical guidelines for implementation. The ISO 14001 standard is
best when blended into ISO 9001 (manufacturing) and OHSAS 18001
(health and safety) in order to get a complete and consistent
quality system.
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TL 9000 - Telecommunication Providers Standard
The TL 9000
standard is developed and maintained by the Quality Excellence for
Suppliers of Telecommunications (QuEST) Forum. It establishes a
common set of quality system requirements, performance metrics, cost
and quality indicators for suppliers of telecommunication products.
TL 9000-HW - hardware
TL 9000-SW - software
TL 9000-SC - services
The goals of TL 9000 are to
foster quality systems that effectively and efficiently protect the
integrity and use of telecom products and services
drive continuous improvement
enhance customer-supplier relationships
Our experts have participated in developing and validating cell
phones software and hardware in Europe, South East Asia and Israel.
We can help you achieve the European certification and be ready for
TL 9000 audits.
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CMM - Software Standard
The Capability Maturity Model Integration
(CMMI) standard for software is divided into five Maturity Levels
which indicate a set of process capabilities and contains Key
Process Areas (KPA). These KPAs are devised to achieve goals and
organized by Common Features, which are their attributes. They
contain Key Practices (KP), which describe the activity to be
performed or the infrastructure needed. The five Common Features are
the commitment to perform,
the ability to perform,
the
activities performed (what is to be done, not how),
measurements
and analyses needed, and
verifying the implementation (typically
reviews and audits).
The Capability Maturity Model (CMM) standard is
a relatively inexpensive standard to achieve since it allows
self-assessment by each firm. It is also possible to apply for
external certification. It is currently being expanded to include
CMMP for tangible products. Our experts can help you implement the
CMM methodology quickly and easily.
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GMP - Food and Drugs Administration (FDA) Rules (USA)
The current
Good Manufacturing Processes for the Food and Drugs Administration
of the United States of America are a set of guidelines without
which no drugs or food products can be commercialised in the USA.
Moreover, the GMP standard is acknowledged the world over as
generally the most stringent set of such rules. Whether you are an
international pharmaceutical firm or a small catering company,
adopting the GMP rules will help you provide the highest quality
products to your clients.
OHSAS 18001 - Occupational Health And Safety Management Systems
Standard
Originally an English standard, OHSAS 18001 has been
adopted worldwide as a complementary standard to the ISO 9001
(manufacturing or service processes) and ISO 14001 (environment)
standards. OHSAS 18001 is geared towards the continuous improvement
of health and safety at work. Based on local legislation, it
requires extra, voluntary steps towards reducing occupational
illness and accidents at work. Together, the management and
employees design an improved health and safety policy, plan an
improvement process, train staff and implement the plan. There are
periodic audits to confirm the plan's success. Our experts can help
you design and implement OHSAS 18001 in your company.
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